If you cannot find someone you trust who is willing to support you, dial a crisis line right away (all crisis lines are confidential). If this is an emergency, please dial 9-1-1. Help is out there.

Here are some helpful support services and resources for mental health and related youth needs. Most of these telephone and support resources are located in Calgary and surrounding area. If you need support and live outside of Calgary, AB in Canada, please call the Kids Help Phone for immediate support.


Phone numbers you can call if you need help (local numbers are for Calgary, AB and area):

Distress Centre (free 24/7 crisis line) 403-266-HELP (4357)
TTY (for the hearing impaired) 403-543-1967

Distress Centre 24/7 Suicide Prevention Hotline 1-800-784-2433

Kids Help Phone (24/7 support line) 1-800-668-6868
If you need to talk to someone about anything you might be struggling with, call the Kids Help Phone. Available 24/7.

Alberta Mental Health Mobile Response Team 403-266-1605
Provides mobile mental health services, including: crisis intervention, prevention, urgent psychiatric assessments, trauma response, mental health education, professional consultations

ConnecTeen 24-hr Peer Support Line 403-264-TEEN (8336)
Text 587-333-2724 (Monday to Friday 5pm – 10pm, Saturday and Sunday 12pm – 10pm)
Email [email protected] (Non-urgent questions)
A program by the Distress Centre offering confidential phone support for teens. Peer support (teen to teen) is available online and over the phone between 5pm – 10pm daily. Outside of those hours, adult volunteers respond to calls. If your question is not urgent, you can send an email and they will get back to you within 24 to 48 hours.

Woods Homes Crisis Line 403-299-9699
Toll-free 1-800-563-6106
Text 587-315-5000
(9am – 10pm)
Online Chat Counselling (9am – 10pm, 7 days a week)
The Community Resource Team (CRT) is a 24/7 telephone and mobile support service. Each of their team of professionals represents the psychology, social work, marriage and family therapy disciplines, and provides service to all individuals and families.

Bullying Helpline 1-888-456-2323

Child Abuse Hotline 1-800-387-5437

Eating Disorder Helpline 1-866-633-4220

Calgary Youth Drug Line 403-269-3784

Connect Family and Sexual Abuse Network (Alberta) 1-877-237-5888
Connect is a service for people who have big and small questions about relationships and experiences. Their goal is to help people recognize unhealthy relationships and abusive relationships in all its forms.

Boys & Girls Club of Calgary 403-828-HOPE (4673)
Shelter for homeless youth to vital support programs in the community. The Boys and Girls Club services recognize and respond to the emerging needs of kids and families; particularly those most affected by complex social and economic issues.

The Doorway 403-269-6658
Long-term street engaged young people, aged 17-24, who are trying to leave the streets behind.

Calgary Counselling Center (Youth counselling call center) 403-691-5991

Access Mental Health403-943-1500
Monday to Friday 7am – 7pm
Clinicians help people navigate the addiction and mental health system. They are familiar with both Alberta Health Services and community based programs and will explore options and direct/refer clients to the most appropriate resource to meet their needs. Access Mental Health is a non-urgent service. Anyone is invited to call for information and options for addiction and mental health services.

Alberta Health Services Youth Addiction Services Information Line 403-297-4664
Monday to Friday 8am – 4pm

Canadian Mental Health Association – Calgary 403-297-1700
Monday to Friday 8am – 4pm

Police (non-emergency calls) 403-266-1234

Community and Social Services Directory 2-1-1


If you have a question about mental health or a related issue, there are great online resources you can connect with:

General Mental Health

The Canadian Mental Health Association – Calgary Region builds awareness and provides education, advocacy and support for individuals and families living with mental illness, a loss by suicide or addiction. Information and resources for mental health, suicide bereavement and addiction.

A source of evidence-based resources & information for youth, parents, educators & healthcare providers.

Mindyourmind is a space for youth and young adults (14-24) to find support when going through tough times.

To reach a Kids Help Phone professional counsellor, kids, teens and young adults, from any community in Canada, can call or go online 24 hours a day, 365 day a year. From trouble with homework, to dealing with loss and grief, to thoughts of suicide, kids can talk to Kids Help Phone about anything. Professional counsellors provide anonymous, confidential and non-judgmental support.

ConnecTeen is a confidential peer support service for youth in Calgary and area. We know that there are some things you can’t talk to an adult about or there is just something your friends don’t get about you. We can connect you with a peer who understands your unique perspective and can help talk you though your issues. We don’t judge. We are here to listen. Our service is confidential and anonymous so no one needs to know you contacted us.

woodshomes.ca (Online Chat)
Online counselling support from 9am to 10pm MST, 7 days a week!

A safe, private place for teens who need honest, accurate information and advice about health, emotions, and life. Kids Health is accessible 24 hours a day so you can get the doctor-approved information you need to make educated decisions — or help a friend who needs advice.

This simple, online, private, mental health check-up can identify some symptoms of depression, anxiety or bipolar disorder so you can get help if you need it. You can also learn more about mood disorders and find resources to help yourself, your family members, or friends.

Eating Disorders

Eating disorders are serious illnesses, not lifestyle choices. In fact, anorexia has the highest mortality rate of any mental illness. The National Eating Disorder Association provides programs and services to give families the support they need to find answers for these life-threatening illnesses.

The National Eating Disorder Information Centre (NEDIC) is a non-profit organization that provides information and resources on eating disorders and food and weight preoccupation.


Every teen’s life is filled with pressure, some of it good, some of it bad. Our goal is to help teens stand up to negative pressures, or influences. The more aware you are of the influences around you, the better prepared you will be to face them, including the pressure to use drugs and alcohol. We’re not telling you how to live your life, but we are giving you another perspective and the latest facts. You need to make your own smart decisions.

Every teen’s life is filled with pressure, some of it good, some of it bad. Our goal is to help teens stand up to negative pressures, or influences. The more aware you are of the influences around you, the better prepared you will be to face them, including the pressure to use drugs and alcohol. We’re not telling you how to live your life, but we are giving you another perspective and the latest facts. You need to make your own smart decisions.

What is alcohol? How does it affect young people? Which laws should you know about? Knowing the score will help you to make your own decisions about alcohol in the future.

Teen Challenge is a residential alcohol and drug addiction faith-based program with centres located in Alberta, Atlantic Canada, Saskatchewan and Ontario. We offer help and hope to those struggling with alcoholism and/or addiction to other drugs. Addicts, alcoholics, their family and friends, begin their restoration at Teen Challenge.

If you choose to drink alcohol, not knowing what you’re drinking, letting others mix your drinks, or not pacing yourself when you drink are just a few of the things that can lead to a dangerous situation. Knowing the facts and making responsible choices can prevent this medical emergency from happening.


Information, resources, and online videos for anyone who has self-injured, who has recovered, or who knows someone who self-injures. This includes information and resources for families, romantic partners, friends, teachers and mental health and medical professionals.

Information for parents, caregivers and teens, including myths and facts, signs and symptoms as well as help and coping options.

Suicide Prevention

Distress Centre Calgary (DCC) ensures everyone has a place to turn to in a time of crisis by providing 24 hour crisis support, professional counselling and 211 referrals – all at no cost. It’s not up to us to define what the crisis is–it’s different for everyone. We don’t judge. We’re here to listen and connect you with the help you need.

More Than Sad is a program of the American Foundation for Suicide Prevention that provides education about factors that put youth at risk for suicide, in particular depression and other mental disorders.

Every year ReachOut.com helps hundreds of thousands of people under 25 tackle everything from finding motivation to getting through really tough times. You can access ReachOut.com no matter where you are, with tools and tips for making everyday life a little easier.

LGBTQ Resources

Calgary Outlink: The Centre for Gender & Sexual Diversity strives to create a healthy community for LGBTTIQQ2SAA* individuals. We provide a safe community space equipped with support services, education opportunities, a support line, and access to resources.

A US site providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender and questioning (LGBTQ) young people ages 13-24.

Romantic Relationships

Dating and being in love can be exciting – but at times it can be totally confusing. This site helps you work out where your relationship is at – whether it’s good, bad, or ugly.

Sexual Health

If left untreated, STIs can have lasting effects on your health and fertility. Learn about STIs, how to get tested and treated, talking to your partner and how to minimize your risk.

Teen Pregnancy

The Calgary Pregnancy Care Centre is a non-profit agency offering assistance for anyone facing an unplanned pregnancy or experiencing post abortion stress.

Pregnant or parenting teens are offered a non-judgmental environment where they can explore their pregnancy options and determine their most immediate need for support.

Sexual Violence

Calgary Communities Against Sexual Abuse is the primary sexual assault and sexual abuse crisis and education service provider for Calgary and surrounding areas.

Calgary Drop-in Counselling Services

These services offer drop-in youth counselling and support services. No need for an appointment. Just show up.

Woods Homes Eastside Family Centre 403-299-9696
Northgate Mall 255 – 495 36 Street NE
Open Monday-Thursday 11am to 7pm, Friday 11am to 6pm, Saturday 11am to 4pm. Closed Sunday and all statutory holidays.
Provides no-fee, walk in counselling for youth and families.

The Alex Youth Health Centre 403-520-6270
Text 403-680-9627
Email [email protected]
1116 Centre Street NE. (accessible on the number 2, 3, or 17 bus lines)
Open Monday-Friday 12pm to 6pm
Confidential health services. Appointments and walk-ins welcome. The YHC provides a number of supports and services including: family physicians and medical resources, anonymous STI testing, pregnancy testing, parenting support, computer access (and resume writing/job search support), harm/risk reduction materials, basic necessities (i.e. food, hygiene items, condoms), a Community Kitchen, referrals to community resources, outreach services such as client visits for one-on-one support, court support, accompaniment to other social services, and assistance securing ID documents.

Sheldon M. Chumir Hospital 403-955-6200
1213 4 Street SW
Open 24/7
A 24/7 urgent care facility (for non-life threatening health issues). Walk-in mental health assessment and counselling is available.

South Calgary Health Center 403-943-9300
31 Sunpark Plaza SE, open 8am to 10pm
This is an urgent care facility for non-life threatening health issues and mental health care.

Sheldon Kennedy Child Advocacy Center 403-428-5400 Specializing in best practices, training, community awareness, therapy, investigation, education and research in the area of child abuse. Victims of abuse under the age of 18 can report their abuse without excessive repetition of the circumstances surrounding their abuse.

Calgary Counselling Services for Youth (By Appointment)

Want to talk to someone? These Calgary services offer youth counselling services (available by appointment only, so please call and book in advance).

Calgary Counselling Center 403-265-4980
Suite 200, 940 – 6 Avenue S.W., Calgary

We hear you. We know it’s hard being a teen. We know you often feel misunderstood and alone. We are here to be an ear. A guide. A sounding board. We’re not going to tell you what to do. That’s not our job. But we will give you advice if you ask. And no matter what, we will always care about you. We will always be a welcoming place where you can be yourself, exactly the way you are. A place where you feel accepted, as you. And, if you’re worried about the money thing and don’t want to tell your parents, we can figure it out together. Don’t let small things stop you from reaching out. We’re here and waiting to reach back.

Hospice Calgary 403-263-4525
1245 70 Avenue S.E., Calgary
Specialize in helping families with children and teens adjust to the changes in their lives when someone close to them is living with a life-threatening illness or has died. Appointments may be scheduled at Sage Centre, home or school.